Covid 19
Covid-19 statement of practice
The cleanliness of our premises has always been incredibly important to us, but we recognise that now more than ever this is a top priority. With this in mind, we have now implemented the following new practices here at Brownber:
Each property will have anti-bacterial hand sanitizer and extra hand soap available for you to use during your stay.
Introductory welcome videos and detailed information packs about the property will be send to guests prior to check-in, via email, to minimise the contact during the check-in process.
Key safes are available, providing guests with the opportunity for an entirely contactless check-in. Contactless check-ins can be arranged in advance by email – please just contact us at hello@brownber.co.uk if you would like to arrange this.
A remote concierge service is available for you to get in touch with us during your stay, should you have any questions or require any assistance.
All of our team have been trained on the spread of Covid-19, new cleaning procedures and appropriate social distancing in accordance with government regulations.
Cleaning staff will always wear full PPE including gloves, masks and aprons.
All premises will undergo a deep clean in between each stay, with effective and appropriate sanitisers and disinfectants, and will be fully ventilated whilst cleaning is in progress.
All cleaning cloths, mops and towels will be changed, disposed of, or laundered appropriately between each clean.
If you have any further questions or concerns about our cleaning procedures then please do not hesitate to get in touch with us on hello@brownber.co.uk